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User connection guide

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Overview

Learn how to connect your Slack account with your Jira account. This is an essential part of using Jira Integration+.

  • Your password is never shared with our systems.

  • Every action you take in Slack (create, comment, etc.) will be attributed to your Jira account.

  • Your permissions are based on your Jira access.

On this page:

Connecting your account

You will be asked to connect your account when performing your first action in Slack. You can also find the Connect Jira Account button on the Home tab of the Jira Integration Plus app, or manually trigger the connection by typing /jira-plus connect

From Jira Integration Plus Slack App Home

  1. Click the search bar at the top of the Slack window and enter Jira Integration Plus then select the app from the list

  2. Switch to the Home tab if necessary

  3. Click Connect Jira Account

  4. Click Allow in Jira

  5. Click the button to return to the home screen in Slack

From Jira Integration Plus Slack App Home

  1. Perform any action in Slack using Jira Integration Plus, or type /jira-plus connect

  2. Click Connect Now

  3. Click Allow in Jira

  4. Click the button to go to the home screen in Slack

image-20240816-171439.pngImage showing message in slack to connect to Jira

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