Migrate from Rich Filters Server/Data Center to Cloud

Contents:

1. Introduction

The Rich Filters for Jira Dashboards app uses two different types of data that need to be migrated:

1. The configuration of the rich filters defined on your Jira instance

2. The configuration of the rich filter gadgets used in dashboards on your Jira instance

2. Migrating rich filters

For the migration of the rich filters, you have two possible options:

• Migrate your rich filters automatically using the Jira Cloud Migration Assistant (JCMA); the next documentation section describes this migration path in detail;

• You must migrate your rich filters manually, recreating them manually from the Server/Data Center instance on your Cloud instance.

Migrating rich filter configuration automatically using JCMA

The Jira Cloud Migration Assistant (JCMA) allows you to automate the migration of your rich filters from the Jira Server/Data Center to Jira Cloud. More precisely, JCMA migrates your Jira data and orchestrates the migration process for 3rd party apps that have added specific support for JCMA.

I) Before launching the JCMA migration

Step #1 - Make sure you have the appropriate software installed on your Jira instances

On your source Jira Server/Data Center instance, make sure you have installed the following:

• Rich Filters for Jira Dashboards version 1.27.0 or above

• Jira Cloud Migration Assistant (JCMA) latest version

On your destination, Jira Cloud instance, ensure you have installed and licensed the Rich Filters for the Jira Dashboards Cloud app.

Step #2 - Assess your apps

The first step in configuring JCMA before launching a migration is "1. ASSESS YOUR APPS" on the Migration Assistant home screen—more information is available here. In this step, you must choose which apps to migrate to the Cloud.

• You need to mark Rich Filters for Jira Dashboards as Needed in cloud. Note that all the rich filters will be migrated.

• If you also use rich filter extension apps, you must mark them all as Not needed in cloud.

On Cloud, the functionality provided by Rich Filters::Service Management Dashboards is available as part of the main Rich Filters for the Jira Dashboards app. Hence, when migrating the main rich filters app, the data provided by this rich filters extension is also migrated.

Currently, the functionality provided by Rich Filters::Time Tracking Dashboards is not supported on the Cloud.

II) After completing the JCMA migration

After the JCMA migration, the following steps must be completed on the destination Jira Cloud instance.

Step #3 - Check the saved base Jira filters

Rich filters are based on (have a reference to) saved Jira filters. It is important that all the Jira filters that are referenced in rich filters be migrated before the rich filters are migrated (see the section Migration best practice below). JCMA allows you to migrate all Jira filters, and that is the option we recommend – you need to select the option All filters and cross-project boards in the setting Migrate boards and filters. For details see What gets migrated with the Jira Cloud Migration Assistant and How dashboards, boards and filters are migrated.

In this step, you need to check that all the migrated rich filters have a base Jira filter.

If any migrated rich filter doesn’t have a base Jira filter (i.e. the base Jira filter is NOT SET), you need to find out whether the corresponding Jira filter has been migrated prior to the migration of the rich filter. More precisely, the Jira filter must have been migrated in the same migration run as the rich filter, or in a previous but recent migration run. If these conditions are met, yet the reference is broken, please create a support ticket so that our team can investigate the issue. If these conditions are not met, you will need either to identify the cause and fix the problem, and then run the migration again from scratch, or to manually create the missing Jira filter and set it as a base filter in the configuration of the rich filter. We remind you that only administrators can edit rich filters (for more details, see the Rights and Permissions documentation page).

SELECT rf.ID as rich_filter_id, rf.NAME as rich_filter_name, 
	   jf.id as jira_filter_id, jf.filtername as jira_filter_name, 
       jf.authorname as jira_filter_owner, jf.reqcontent as jira_filter_jql
FROM AO_24D977_QRFRFE0 rf INNER JOIN searchrequest jf ON rf.JIRA_FILTER_ID=jf.ID 
ORDER BY jira_filter_id, rich_filter_id;

SELECT rf."ID" as rich_filter_id, rf."NAME" as rich_filter_name, 
	   jf.id as jira_filter_id, jf.filtername as jira_filter_name, 
       jf.authorname as jira_filter_owner, jf.reqcontent as jira_filter_jql
FROM "AO_24D977_QRFRFE0" rf INNER JOIN searchrequest jf ON rf."JIRA_FILTER_ID"=jf.id
ORDER BY jira_filter_id, rich_filter_id;

Step #4 - Review and update JQL clauses in the configuration of your rich filters

Update custom field ID references in JQL.

Moreover, if any of your JQL clauses referred to a custom field using its cf[id] form, that reference is not automatically updated either. For example, if on your Jira Server/Data Center you used the JQL query cf[...] is not empty, then the reference to the custom field ID is not translated when migrating to the Cloud. The JQL clause is migrated as-is, but the ID of the migrated custom field might be different on Cloud. Hence, if you used any such custom field references in your JQL, you must manually update them on the Cloud.

Migrating rich filter configuration manually

Alternatively, instead of using JCMA, you also have the option to migrate your rich filters manually—i.e., recreate the same rich filter configurations on your Cloud instance. One advantage of this approach is that you can decide not to migrate rich filters that are no longer used.

The SELECT SQL query provided in Step #3 above can be useful to obtain a flat list of rich filters on your Jira Server/Data Center instance.

3. Migrating rich filter gadgets

Unfortunately, Atlassian does not currently provide support for the automatic migration of third-party gadgets from Jira Server/Data Center to Jira Cloud. For this reason, at least for now, you can only manually migrate your rich filter gadgets. You need to recreate the same dashboards as on the Jira Server/Data Center instance, using the migrated rich filters, as described above.

SELECT distinct d.id as dashboard_id, d.pagename as dashboard_name, d.username as dashboard_owner_username, 
       p.userprefvalue as rf_id, rf.NAME as rf_name
FROM portalpage d, portletconfiguration g, gadgetuserpreference p, AO_24D977_QRFRFE0 rf
WHERE d.id = g.portalpage
	AND g.id = p.portletconfiguration
	AND p.userprefkey = 'rf'
	AND p.userprefvalue = rf.ID
ORDER BY dashboard_id;

SELECT distinct d.id as dashboard_id, d.pagename as dashboard_name, d.username as dashboard_owner_username,
       p.userprefvalue as rf_id, rf."NAME" as rf_name
FROM portalpage d, portletconfiguration g, gadgetuserpreference p, "AO_24D977_QRFRFE0" rf
WHERE d.id = g.portalpage
    AND g.id = p.portletconfiguration
    AND p.userprefkey = 'rf'
    AND p.userprefvalue = cast(rf."ID" as varchar)
ORDER BY dashboard_id;