Licensing

Dual Licensing support

KIWI app supports both cPrime and Atlassian licenses, but you only need one valid license to run the app, that either can be provided as the kiwi.lic file, or as the key generated via the Atlassian Marketplace.

The order the licenses are checked is:

1. Atlassian License
2. cPrime License

It is strongly recommended that you do not install both licenses at once, as this might yield unwanted results. For example, consider that you have an Atlassian License with the support date expired and one valid cPrime License. In this case you cannot update the app, because the Atlassian License is checked first and its support date is expired.

Atlassian Licensing

The Atlassian Marketplace allows you to easily purchase or generate an evaluation license for KIWI.

After generating the license key, all you have to do is access the Administration-> Add-ons-> Manage add-ons section in your Jira instance and paste the key into the corresponding app textbox.
For more information see UPM documentation.

cPrime licensing

To apply cPrime licensing:

1. Contact our support to obtain this file. 
2. Copy the file to the <JIRA_HOME>/kepler folder.
3. Ensure that Jira has read and write access to the file.
4. Restart Jira.

cPrime License Page

To check the validity of our apps:

1. In your Jira, go to Administration > Add-ons.
2. Select cPrime Plugins Configuration > Licensing menu.
   The cPrime Licenses page shows the expiration and maintenance date, user limit and validity message for each license, including warnings that reflect the current status of all your licenses.