Process Automation

The scripts below are designed to provide examples of how you can automate common use cases and processes.

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  Add a group as participants in Jira Service Desk
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  Add an internal comment to Jira Service Desk request
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  Add participants automatically to new Jira Service Desk requests
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  Assign issues automatically based on workload
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  Copy a custom field value to another field when changed
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  Copy watchers to sub-tasks
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  Create a sub-task automatically based on custom field selection
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  Prepopulate fields during a transition
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  Set approver in Jira Service Desk
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  Transition past due issues