Overview

Creating new Jira issues from Slack is a powerful tool for tracking work and completing projects faster.

There are many options for creating Jira issues from Slack with Integration+.
Your company use case will help determine the best option for your team.
With Integration+, user roles are automatically respected, and all actions have correct user attribution.

On this page:

Message Type Captured	Reacting with 📷	Reacting with 📍	Using the `Jira capture` CLI Command
In a thread with no issues mentioned	Ephemeral capture prompt	No action	Ephemeral capture prompt
In a thread where the initial message mentioned an issue	Ephemeral capture prompt	No action	Ephemeral capture prompt
In a thread where an issue has been mentioned	Ephemeral capture prompt	No action	Ephemeral capture prompt
In a thread with multiple mentioned issues	Ephemeral capture prompt	No action	Ephemeral capture prompt
In a thread where the main message was used to create an issue	Adds the reacted message as a single comment	Adds the reacted message as a single comment	Adds all messages in the thread
In a thread where the main message was used to create an issue and an issue is mentioned or created later	Adds the reacted message as a single comment on the created issue	Adds the reacted message as a single comment on the created issue	Ephemeral capture prompt
Issue Created after channel capture enabled	Adds the reacted message as a single comment	Adds the reacted message as a single comment	Adds all messages in the thread
Comments captured to existing issue after channel capture enabled	Ephemeral capture prompt	No action	Ephemeral capture prompt

Prerequisites