This is the documentation of JSU for Jira Server/Data Center. If you are using JSU on Jira Cloud, see our JSU Cloud documentation.
Can we help you?
If you are facing any problems with configuration, missing a feature, or need more information about JSU, contact us at any time via our Support portal.
To remove JSU from your Jira instance
- Log in as a Jira Administrator
- Click the cog icon
on the top bar to open the Jira Administration console. - Select Add-ons > Manage add-ons to display the list of apps installed on your Jira instance.
- Select JSU. The details for the JSU app will display.
- Click Uninstall. The information summary will display an Uninstalling message and the app will be uninstalled from Jira.
For Re-enabling / Permanent removal
- You can remove and re-install JSU without the loss of your configurations.
All implemented features "stay" in your workflows and therefore will be available again after the re-installation.
Be aware that if you want to remove JSU permanently from your instance, you first have to remove all implemented JSU features from your workflows! See the JSU Configuration Guide for a reminder of all possible JSU modules that you might have to remove.
We are sad to see you go. Remember, there's no issue JSU cannot fix. All you need to do is ask us for help via our Support portal.