Rich Filters::Service Management Dashboards is an extension of the Rich Filters for Jira Dashboards app. This extension adds functionality specific to Jira Service Management to the existing rich filters. Please check the Rich Filters for Jira Dashboards documentation before you proceed.
This page extends The Rich Filter Date Bar Chart Gadget page from the Rich Filters for Jira Dashboards documentation.
Rich Filters::Service Management Dashboards provide new options for the Rich Filter Date Bar Chart gadget. You can now create bar charts based on the completion date of SLA fields and display the Met/Breached ratio for each time interval.
To configure these new features, the gadget provides new setting options:
Setting | New options – description |
|---|---|
Date Field | The user can select SLA fields to display bar charts based on the completion date of the SLA field.  The Date Field list contains all the SLA fields. Each SLA option behaves like a date field representing the completion date of the last SLA cycle. The date bar chart will display only the issues that have their SLA completed. |
Split Type | If the Date Field is an SLA, a new Split Type becomes available – SLA Met/Breached. If this option is selected, the date bar chart will display, for each time interval, the ratio between the issues with their SLA Met and the issues with their SLA Breached.  |