With Atlassian introducing their new built-in canned responses feature for JSM Cloud, it's essential to understand what sets Canned Responses Pro apart. That’s why we've prepared a comprehensive comparison table to highlight the unique features that make our app remarkable.
Let's delve into the reasons why Canned Responses Pro stands out:
| Canned Responses Pro | JSM Cloud |
|---|---|---|
Supported Apps |
|
|
Templates for comments |
|
|
Templates for description field |
|
|
Unlimited templates |
(Seriously, no limits!) |
(Max: 100 templates) |
No character limit for a template |
|
|
Automated Actions |
|
|
Signatures |
|
|
Statistics & Insights |
|
|
Jira editor support |
|
|
Variables for fields |
| ⚠️ (Only 9 fields) |
Attachments in templates |
|
|
Mentioning users |
|
|
Visibility scope |
(Global, group, multiple projects, personal) | ⚠️ (Single project, personal) |
Permissions |
|
|
Support on the Transition screen |
(With extension) |
|
Support on JSM Queues |
(With extension) |
|
Export/Import templates |
|
|
Built-in templates |
|
|
Smart Suggestions |
|
|
Favourite responses |
|
|
Scheduled comments |
|
|
Default template that is automatically added to each comment |
|
|
Support for Jira Mobile app |
|
|
Dark mode |
|
|
Data residency |
|
|
