See the Arsenale Dataplane Version History page on Atlassian Marketplace to find the most recent version of Dataplane that is compatible with your Jira version.
Jira Data Center
Jira Data Center is Atlassian's clustered, multiple-node high-availability solution for enterprise Jira customers.
The following versions of Arsenale Dataplane are compatible with clustered Jira environments.
Jira Clustering Type
Compatible Dataplane Versions
Jira Data Center
1.9.0 & newer
Atlassian Cloud
Arsenale Dataplane does not currently support Atlassian Cloud.
If you're interested in a Cloud version of Dataplane, please let us know.
If you are a current user of Atlassian Cloud and you wish to use Arsenale Dataplane without the hassle of hosting Jira yourself, one option is to move your Jira installation to the SWIFT service by Seibert Media, which gives you a fully-hosted Jira installation that permits you to install any app, including Arsenale Dataplane, with a setup and free trial process that takes only minutes.
Java Compatibility
Dataplane's Java compatibility requirements largely mirror those of Atlassian Jira:
Dataplane's database requirements generally parallel the database requirements for Jira.
Before installing Arsenale Dataplane, check your Jira database server against the following list of requirements and recommendations. Some database servers have specific installation requirements that may be different from your current configuration.
Database
Supported Versions
Additional Recommendations and Requirements
MySQL
5.1+
Performance tuning of your my.cnf file is strongly recommended but not required. We also recommend granting certain specific privileges to your MySQL database user.
All of these changes are optional and Dataplane will function without any additional configuration, but on moderate-to-large Jira installations, failure to perform this MySQL tuning may cause some reports to run very slowly.
PostgreSQL 9.1 or higher is recommended (but not required) for optimal performance.
Oracle
11g+
No special configuration is needed.
MS SQL Server
2008, 2008 R2, 2012, 2014, 2016, 2017 and 2019
No special configuration is needed.
H2 and/or HSQL
not supported
Jira's built-in H2 and HSQLDB—bundled with Jira for evaluation purposes only—are not supported.
You must switch to a production database before you will be able to use Dataplane.
Database Sizing
Arsenale Dataplane stores all its data in the same database used by Jira.
Depending on the type of Jira issues you have, Arsenale Dataplane's data storage could potentially double your Jira database size or more.
We recommend checking your database server to ensure that you have sufficient space available before installing Dataplane and running the Dataplane indexer.