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Before migrating from Jira Server/Data Center to Jira Cloud
To migrate Jira Server projects and issues to the cloud, you need to install Cloud Migration Tool on your server or data center instance and Configuration Manager on your Jira Cloud site.
In the future, the Configuration Manager for Jira Cloud app will handle your cloud-to-cloud migrations. But, for now, it allows you to successfully create connections between Jira Server/Data Center and Jira Cloud.
Supported Jira Cloud plans
You must have either the Standard, Enterprise or Premium cloud plan. Trial or paid licenses of these three types are supported.
Migrations to Jira Cloud on the Free plan are not supported. Learn more
Prerequisites
🌍 Jira Server/Data Center needs to have Internet access.
You need to have Jira System Administrators permissions on Jira Server/Data Center and Jira Cloud.
You need to have Site Admin permissions on the Jira Cloud site to create connections and perform migrations. Learn more about making connections to Jira Cloud sites.
You need to install Cloud Migration Tool on your Jira Server/Data Center. Visit the installation instructions.
You need to install Configuration Manager for Jira Cloud on your Jira Cloud site. Visit the installation instructions.
You need to have an Atlassian API token for your Atlassian account. Learn more on why you need an API token and how to get one.
You need to have the apps installed on your Jira Server/Data Center instance also installed on your Jira Cloud site.
App compatibility between server and cloud
Note that 3rd party apps, even if they are available for Cloud and Server, will work differently in most cases. Please get in touch with the 3rd party app vendor regarding the migration procedure of the app data.