Skip to end of banner
Go to start of banner

_SP 4.0

Skip to end of metadata
Go to start of metadata

You are viewing an old version of this page. View the current version.

Compare with Current View Page History

« Previous Version 10 Next »

This day has come! We are happy to announce v4.0 of Surveys for Jira – the most configurable and powerful survey app on the market – and it is stronger than ever. 

Starting with Surveys for Jira 4.0, we have introduced the following new features and enhancements.

Documentation for older versions of Surveys for Jira is available here.


Send surveys to multiple recipients


User Group - enables you to send a survey to the selected Jira user groups. Be aware that group survey is sent once per ticket. This option is useful if you want to survey a set group of Jira users, survey your project team in the end of the sprint (sprint retro), survey your QA team separately, or HR department in your company for instance.

Multi User Picker CF – this option is extremely popular with companies that want to survey multiple people but sets of those people are dynamic and can be different for every ticket, so a multi user picker custom field is used for that.
For example, upon resolving a bug you can survey all ticket participants, not just a ticket reporter, and survey participants might differ for any particular ticket. Like the previous option, note that the group survey will only be sent once per ticket.

Custom - with this option you can create any custom surveys for any specified Jira users, you are not limited by a user group. Select multiple Jira users by entering their names or emails. Like the previous option, note that the group survey will only be sent once per ticket.
For this option you can select both internal Jira users and customers of your Service Desk support portal, that is your clients that created accounts in your support portal.

Custom Table Report

This report will show all survey related data that we are gathering and the user will be able to select which columns (data) to display. you can configure fields for your report directly in the Custom Table Report.

NEED SCREENSHOT

Test your surveys

You can send a test survey for an actual ticket in this project. We recommend that you create a separate test ticket for this so that actual work related tickets are unaffected.
Send - 

  • sends a survey with the specified configuration on this ticket to the survey recipient as specified here, not in the settings for this survey. 
  • If the Send survey once per ticket is selected in the survey settings and this ticket already has an answered survey, a new survey should still be sent 

Better survey preview

  1. No survey preview tab, no Preview button by the Form Body field
  2. Preview button appears on the Email and Form tabs
  3. Test survey button now appears & works (see reqs for this button).

Permissions to rule them all

Here you can reset report data for old surveys in case you changed the configuration of your surveys and historic survey results bring confusion and wrong data to your reports.

We have moved access settings to Permissions and 

Set up the visibility of survey feedback for this project. By default, any feedback is visible to Jira project admin role only.

Permissions settings will be applied to all surveys inside a given project and for this project only.

Project admin only - selected by default, project Admin role is meant here. It's not pictured on the mockup but please add this option. If this option is selected, display a notification message in the top right corner of Jira (depending on in which section it's selected):

  1. Survey rating will be visible to project admin only.
  2. Survey Feedback tab will be visible to project admin only.
  3. Survey reports be visible to project admin only.


Complete UI / UX makeover

Starting with version 4.0.0 we have redesigned user experience and simplified work with the plugin by improving a lot of settings.

Most of the settings on this page are moved to more relevant places.



  • No labels