When do I need to have a Data Center license for your apps?
Our license checks are designed to NOT cut off Server customers who transition from Server to Data Center.
If a Server license was purchased before or during the grace period then that license will work on Data Center until the end of the grace period.
The grace period is 90 days after Data Center support is announced for an app.
A Server license used on a Data Center instance will need to upgrade to a Data Center license after the grace period ends. In that case, the remaining time on the Server license will be credited towards the Data Center license.
Customers with Server licenses on a Data Center instance who go past the grace period will still be able to view their data but are encouraged to update their license.
Pertinent section of Atlassian Documentation as of 6/1/2020
The following information reflects guidance and directives from Atlassian to customers and vendors.
If you purchased our server app prior to September 3, 2019
Your Copy Page Tree App will work on Data Center with a Server license without license errors if you are on Copy Page Tree 2.6.16 or earlier, available here
If you purchased our server App after the release of the data center app July 06, 2020
A notice went out via email on July 06, 2020, letting you know that the data center version was now available. You will have until November 1st, 2020 to upgrade to the data center version of the App to continue to have access to the most up-to-date version of the App.
What will happen after November 1st for a Copy Page Tree Server license on Data Center?
You will be unable to upgrade Copy Page Tree. The Universal Package Manager (UPM) in the Manage Apps tool will tell you that. For example:
Also a notice in the app, requesting that you upgrade, will appear and the copy button will be non functional.
How to downgrade to 2.6.16 from a newer version
You can choose to use an older version of the App until you are ready to upgrade. Keep in mind you will not have all the newest features and bug fixes of the App.
How to upload an older version of our App
Updating from Server to Data Center
Updating should be seamless once the Data Center version is released. All you will need to do is update to that version,
Any unused previously charged cost of the server App will be applied by Atlassian to the cost of the Data Center license. As Atlassian handles the billing any discrepancies should be brought to their attention but if you are having a challenge we will do our best to help.
Additional documentation by Atlassian.
Resolved bugs and released features that you will be missing out on if you downgrade your version.
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