The Resolved Counter Custom Field calculates the total number of resolutions based on the resolution field. The issue's resolution field should be changed from EMPTY to a value in order to be counted as a resolution.
To create a Reopening Counter Custom Field
- Navigate to Jira Admin > Add-ons > Enhancer Plugin Menu > Custom Field Configuration and go to the Counter tab.
- Click on the
button. - Fill in the dialog box:
- Select JEP - Resolved Counter in the custom field drop-down menu.
- Create a name for the custom field.
- Click on the Add Custom Field button.
This custom field can be used to sort or search in issue navigator.
