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This guide explains how to configure QR codes and labels for your assets.
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Configure QR code templates
Navigate to Assets > Settings > QR Settings.
Here, you can define which template to use for different asset types when printing QR codes.
If no template is defined for a specific type, the default template will be used.
Customize the default QR template by clicking Update.
Define the desired attributes to be included in the QR code or how the QR image URL is generated based on attributes.
Show QR Image: Include a QR code in the label.
Asset ID: Display the unique identifier assigned to the asset.
Asset Name: Show the human-readable name of the asset.
Attribute Title: Include the title of a specific asset attribute.
Attribute per line: Display each asset attribute on a separate line.
Border Line: Add a border around the QR code and text elements.
Horizontal: Align text horizontally within the label.
Center Text: Center the text content within the label.
User latest linked issues as QR URL: Generate the QR code URL based on the latest linked issue for the asset.
Width and Height (px): Define the dimensions of the QR code in pixels.
Header and body font size: Set the font size for header and body text.
QR image size: Adjust the size of the QR code itself.
Font family: Choose the desired font for text elements.
Border left, right, top, bottom margins: Control the spacing between the label border and content.
Border left, right, top, bottom paddings: Define the space between the content and the border itself.
Border left, right, top, bottom margins: Control the spacing between the label border and content.Border left, right, top, bottom paddings: Define the space between the content and the border itself.
Click Save.
Printing labels
Important Notes:
Ensure your label printer's page size matches the dimensions of your labels. The box of the QR must match the Label (paper) size.
An online unit converter can be helpful for adjusting the width and height of your QR code on the label. Here's a common conversion reference:
1 inch = 96 pixels (px)
1 centimeter (cm) = 37.79 px
If a custom QR template is not configured for an asset type, the default template will be applied.
There are three ways to print QR codes and labels:
Print all assets in current search: Click Bulk operations > Print QR all on the top panel of the Asset Navigator. This will print labels for all assets displayed in the current search results.
Print selected assets in current search: Select the assets you want to print QR for and then click Bulk operations > Print QR selected.
Print a single asset's QR code and label: Click the three-dot icon nextto the specific asset you want to print, and select Print QR Code.
Sample label printer configuration
While specific steps may vary depending on your printer model, here's a general guide for configuring a Dymo printer:
Troubleshooting Dymo Printer Issues
There could be multiple reasons why your Dymo printer might not be functioning properly. Below, we'll outline some of the most common issues.
Check Label Feed: Press the label feed button on the Dymo itself.
If it prints more than one label, ensure labels are properly installed, and the sensor is clean.
If it still feeds more than one label, run a Dymo cleaning card through it.
Configure Printer Settings (Windows):
Go to your computer's Settings > Devices and Printers (or Control Panel).
Right-click your Dymo printer and select Printer Properties.
Click the General tab, then Printing Preferences.
Set Orientation to Landscape.
Click Advanced.
If printing Rx labels, change the label to
30258 diskette.If printing other labels, leave it at
30252 Address.
If your specific label isn't listed, you might be able to add a new custom paper size.
Click OK to apply the settings.
In the Advanced tab, click Printing Defaults.
Repeat steps in section 2b (Orientation and Label selection).
Click OK to apply all changes.
Go to the Advanced tab again and click Printing Defaults at the bottom left corner.
Set to Landscape.
Click Advanced.
If printing Rx labels, change the label to
30258 diskette.If printing other labels, leave it at
30252 Address.
Click OK repeatedly until you return to the main printer window.
Close and Retry:
Close the printer properties window and attempt printing again.
If the following steps do not resolve your problems and you are a Patterson customer, please reach out to the support team.