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This page guides you on how to create a Jira issue from a Salesforce Object.

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  • View Only - Manual and automatic synchronization will be disabled

  • Auto Pull - Changes to the association Jira issue will be pulled automatically to this object

  • Auto Push - Changes to this object will be are pushed automatically to associated Jira issues, given respective triggers are installed

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Some combinations are not possible and cannot be selected. Refer to the help provided under the What Will Happen? panel.

5. You can also choose what to do after the Jira issue is created by choosing from the following options:


  • Do nothing

  • Pull from Jira

You can always add, edit, or delete the values if you need. See Notes on Supported Fields for more information.

Upon successful creation, an Issue created successfully message will be is shown.
Tiles view:


  • Table view:

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  • It renders fields that appear in the original Create Issue dialog in Jira, respective to the project and issue type selected.

  • It shows fields regardless mapped or not.

  • It automatically populates the field value if it's part of the value mapping set by your administrator.

  • It renders these field types:

    • Text fields like Summary and Description

    • Priority

    • Components

    • Versions

    • Labels

    • Numbers

    • Select lists

    • Checkboxes

    • Radio buttons

    • Date

    • Date Time

  • It renders the following fields in the following order (after which, any other fields would be rendered in no specific order):

    • summary

    • description

    • priority

    • components

    • versions

    • fixVersions

    • labels

    • epic name

    • sprint

Related information