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This article explains how to retrieve the debug logs for Appfire apps in Confluence

Instructions

  1. Log into your Confluence instance as an administrator and navigate to (Cog Wheel) > General Configuration.

  2. From Administration section, select Logging and Profiling.

  3. In Add New Entry:
    1. Add Class/Package Name as org.swift.confluence.
    2. Select New Level as DEBUG
    3. Click Add Entry to apply the changes.
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      The added packages can be seen under the Package name:
      Image RemovedImage Added
  4. Perform the action that is causing the issue again.
  5. Generate a support zip file and share/save it as required.

Generate a support zip file

  1. Log into the Confluence instance as an administrator and navigate to Image Modified(Cog Wheel) > General Configuration > Troubleshooting and support tools.
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  2. Select the Create support zip tab and click Create zip.
  3. Once the support zip is generated, click Download zip:
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Info
  • The logging occurs immediately, but only lasts until Confluence is restarted.
  • Ensure to go back and remove the entry that was added after you have completed triaging your issue.

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Note

The most general package to use for Appfire apps is org.swift. However newer apps like Code Pro for Confluence and SQL for Bamboo can use the com.appfire prefix.

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