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How to access the issue actions menu

In order to To access the issue actions menu, you can use either of two the options shown below:

  1. right Right-click on any issue Issue row (anywhere except on a link; right , since clicking on a link will display the browser's normal context menu)

  2. left Left-click on the issue actions Issue Actions button

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tip
Info

Some options in the issue actions menu will only be available if you have the user has the necessary permissions , or if certain features have been enabled by the Jira administrator has enabled specific features.

If you need the browser's normal context menu, you can hold any modifier key (Ctrl, Shift, Alt, Meta) when right-clicking. The In that case, the issue actions menu will be disabled in that case.

How do the issue actions work

The issue action menu is divided in into three sections:

  1. The first section contains the actions “View issue” and “View issue in navigator”navigator. These ” These two actions are always available.
    The view actions open the issue in a new tab. “View issue in navigator”? It also includes a reference to the current JQL of the Rich Filter Results gadget, which allows you to iterate through the filtered issues in Jira’s issue navigator.

  2. The next following section contains the available issue transitions. These are the same transitions which that are available on the issue’s page.

  3. The last section contains other useful issue operations, such as “Edit”, “Assign” or “Watch issue”.

The issue transitions and operations allow you to update issues directly from the dashboard , without opening any new tabs or windows:

  • Actions that require user input (such as “Edit” and “Assign”, or transitions with screens) will display a dialog with the required fields.

  • Actions that can be performed without any additional user input (such as “Assign to me” and “Add vote” , or transitions without screens) are applied right awayimmediately.

The Rich Filter Results gadget will refresh automatically to show the updates after an action is performed; other gadgets using the same rich filter will also update , so that your statistics are always up to date. All successful actions will briefly display a message flag at the top right of the screen. If the updated issue is still on the screen, it is highlighted for a few secondsbriefly.

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Note

If you update an issue with the issue actions, depending on your filtering criteria, ordering, etc, the issue might no longer be shown after the Rich Filter Results gadget refreshes.

For example, if you use quick filters to show only Unassigned issues , and then use the “Assign” issue action, the issue will no longer be Unassigned, so it will not be shown displayed anymore.