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Rich Filters::Service Management Dashboards is an extension of of the Rich Filters for Jira for Jira Dashboards app. This extension adds functionality specific to Jira Service Management on top of to the existing rich filters. If you are not already familiar with the rich filters, you should first have a look at the Please check the Rich Filters for Jira Dashboards documentation before you proceed. |
This page extends the Configuring Dynamic Filters page from the Rich Filters for Jira Dashboards documentation. If you're not sure how dynamic filters work, you should check that page first.
Rich Filters::Service Management Dashboards provides dynamic filtering support for the Service Management specific fields Customer Request Type and Organizations.
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The dynamic filters on on the Customer Request Type and Organizations fields work the same way all the other dynamic filters work. You can add, delete, reorder, or change the options order of a dynamic filter on on the Customer Request Type or Organizations fields the same way you do for all the other fields. If you are not already familiar with these operations, have a look at the Configuring Dynamic Filters page from the Rich Filters for Jira Dashboards documentation.