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About Custom Ratios

Custom ratios are computed user-defined outputs which that can be used in rich filter gadgets. They are defined as ratios, with a numerator and a denominator, which can be based on issue count or numeric & time tracking fields. Optional JQL filtering conditions can be used to filter the contributing issues for the numerator and/or the denominator. Custom ratios can thus be used to compute ratios of different values.

Below is an example of a Rich Filter Simple Gauges gadget which that displays two gauges based on two custom ratios: Completion rate and Work ratio.Image Removed

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Custom Ratios' Key Attributes

You can add new and see existing custom ratios and their configuration in the The Custom Ratios   section of your rich filter allows you to add new custom ratios and view existing ones and their configurations.Image Removed

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The key attributes of a custom ratio are:

Attribute	Description
Name	Each custom ratio has a name which must be unique among the custom ratios within the rich filter.
Color	The selected color will be used to display the ratio in some of the rich filter gadgets.
Numerator Base value	The value on which the numerator of your custom ratio is based

,

is selected among Issue Count or numeric and time-tracking fields.

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Numerator JQL	You can optionally define a JQL query to filter the issues

which contribute

contributing to the numerator of the custom ratio. Only the issues

which satisfy

satisfying this query will be taken into account when calculating the numerator.
Denominator Base value	The value on which the denominator of your custom ratio is based. The numerator and the denominator can be based on the same field or

on

two different fields of the same type. The denominator can also be a constant (fixed value), which you enter when defining the custom ratio. The available options for the denominator base value depend on the selected numerator base value: If the numerator base value is Then the possible options for the denominator base value are Issue Count Same as numerator Issue Count Constant (fixed value) A numeric field Same as numerator Constant (fixed value) Any numeric field A time-tracking field Same as numerator Any time-tracking field

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Denominator JQL	You can optionally define a JQL query to filter the issues

which contribute

contributing to

the denominator of

the custom ratio's denominator. Only the issues

which

that satisfy this query will be

taken into account

considered when calculating the denominator.
Display format	Specifies the format used to display custom ratios in the rich filter gadgets. The available options are: Percentage – for example, if the value is 3/10, the gadget displays 30% Ratio – for example, if the value is 3/10, the gadget displays 0.3 If the Ratio option is selected, you

have the possibility to

can further select how many decimals to display:

none

none or

exactly

exactly 3, 2, or 1 decimals.

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Custom

Independent of this setting, custom ratios are always displayed as percentages in gauge gadgets

, independently of this setting

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Adding & Editing Custom Ratios

The The Custom Ratios section  section of your rich filter allows you to perform the following operations:

To achieve this:	Do the following:
Add a new custom ratio	Click on the Create

custom ratio

Custom Ratio button at the top-right of the page. Image Modified Type a name, select a color, configure the numerator and

the

denominator, choose the display format,

then

and click

on

the Create button.

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Image Added Info You can add up to 50 custom ratios in each rich filter.

View or edit a custom ratio

Click

Depending on your rights, click on any custom ratio to view or edit its configuration

, depending on your rights

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Reorder the custom ratios	Hover over the vertical “grid” icon, then drag and drop the custom ratio up or down to the new position. Image Modified
Delete a custom ratio	Click on the delete icon located at the right of the custom ratio. Image Modified

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Using Custom Ratios in Rich Filter Gadgets

Below, we provide the list of rich filter gadgets that can display custom ratios:

• The Rich Filter Simple Gauges gadget

  displaying

  displays gauges based on three custom ratios: Completion rate, Work ratio, and SLA %Met:

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Check the Rich Filter Simple Gauges Gadget documentation page to see how to configure the gadget.

• The Rich Filter Smart Gauges gadget

  displaying

  displays for each team (defined in a smart filter) a gauge representing a custom ratio named Work ratio:

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Check the Rich Filter Smart Gauges Gadget documentation page to see how to configure the gadget.

• The Rich Filter Statistics gadget

  displaying

  displays two custom ratios

  :

  , Completion rate, and Work ratio, aggregated by the issue field Priority:

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Check the Rich Filter Statistics Gadget documentation page to see how to configure the gadget.

• The Rich Filter Two-Dimensional Statistics gadget

  displaying

  displays a custom ratio named SLA %Met, aggregated by the issue field Priority and a smart filter named Team:

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Check the Rich Filter Two Dimensional Statistics Gadget documentation page to see how to configure the gadget.

• The Rich Filter Flexi Chart gadget

  displaying

  displays the Completion rate custom ratio broken down by assignees. 

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Check the  Rich Filter Flexi Charts Gadget documentation page to see how to configure the gadget.

• The Rich Filter Time Series Chart gadget

  displaying

  displays two time series: Work ratio and Resolved issues.

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Check the Rich Filter Time Series Chart Gadget documentation page to see how to configure the gadget.