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As we usher in the New Year, we are delighted to announce a significant enhancement to your SLA configuration experience. In early 2024, we are introducing a revamped SLA configuration page, offering a fresh and improved approach to streamline your workflow.

What's Changing?

New SLA Configuration Page:

  1. User-Friendly Interface: A brand-new SLA configuration page designed with simplicity in mind, featuring bite-sized steps for an intuitive setup process.

  2. Crystal Clear Indicators: Clear markers highlighting mandatory and optional fields at every step, providing a transparent and straightforward configuration experience.

  3. Expanded Configuration Options: Explore new configuration possibilities under the SLA Context and SLA Condition sections, offering more flexibility in tailoring SLAs to your specific needs.

Take a peek at some of the new SLA configuration screens below:


Transition at Your Pace:

We understand change can take time. That's why you'll have the flexibility to switch back to the old SLA configuration page for the next three months with just a click. Take your time to explore the new features and make the transition at your own pace. Starting March 1, 2024, the new SLA configuration experience will be activated for all SLA admins.

To assist you in navigating these changes, please refer to our updated documentation for comprehensive instructions and insightful tips. We're committed to making this transition seamless for everyone.

Thank you for choosing Time to SLA for Jira Cloud. 🚀