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changes.mady.by.user Amith Mathur

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changes.mady.by.user Kevin Lew [Appfire]

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Summary

The “You do not have a valid license. Please contact your space administrator.“ error is displayed when you:

  1. Attempt to make a new request by clicking the Request Approval button

  2. Viewing a page status panel that has been approved, rejected, or in pending approval status

Environment

  • Confluence Cloud

Cause

The product license for Page Approval for Confluence Cloud has expired or is invalid. This error may also be caused by an API key used to communicate, which has been rotated recently.

Resolution

If the issue is caused by the rotated API key, removing the error requires triggering the subscription again.

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