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There isn't a direct option for removing SLAs (as there are no checkbox options for selecting on the SLA Configurations page).
Currently, the only method is manually clicking the trash bin icon for SLA deletion.
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Note |
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Caution for the Import/Export workaround below , as that as it resolves customer needs, it isn’t so much professional . Please reach out to SME’s for rest call alternatives. |
Utilizing the Import/Export feature:
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