| Button handy | ||||||||||
|---|---|---|---|---|---|---|---|---|---|---|
|
| Button handy | ||||||||||
|---|---|---|---|---|---|---|---|---|---|---|
|
| Panel | ||||||
|---|---|---|---|---|---|---|
| ||||||
This page is about Time to SLA for Jira Cloud. Using Jira On-Prem? Click the On-Prem button above. |
...
Reset SLA – Click to reset the issue at a time of your choosing. This operates differently from the Reset SLA condition, and the reset options you select here won't affect the SLA configurations you selected beforehand.
Undo Reset SLA – Click to undo the reset action. This won’t affect the SLA Reset conditions you may have selected on the SLA configurations page.
Where is my SLA? – This handy action allows you to see the reason why you’re not seeing the SLA Panel on your issues.
Recalculate SLA – This allows you to recalculate the SLA data for the issue you’re having trouble with without going to the Recalculation page.
Mute SLA – This allows you to mute SLA notifications set by the SLA notifier.
| Panel | ||||||||
|---|---|---|---|---|---|---|---|---|
| ||||||||
Important: Except for Mute SLA, all of these actions are issue-specific! Using them won’t affect any other issues or their SLAs. |
...