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This page is about Time to SLA for Jira Cloud. Using Jira ServerOn-Prem? Click the Server On-Prem button above. |
Measuring your success in SLA management is just as important as tracking your SLAs, and SLA Reports can help you do just that by helping you monitor team performance and build customer trust.
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Select which SLAs and SLA statuses to include
Select the format of the data
Add additional fields and SLA values to view display in the report
Save a configuration and reuse it later
Export to Excel
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SLA Reports – Displays your SLA reports. Enables you to create new ones, as well as view, edit, and filter through older ones. You can also create periodic reports and background reports.
Periodic Reports – Shows all of your periodic reports. Visit this page to download your periodic reports.
Background Reports – Shows all of your background reports. Visit this page to download your background reports.
Favorite – This category appears when youfavorite (
) a saved search filter. You can find all of your favorite filters here.
Other – This category shows all of your saved search filters.
Weekly Summary Report – A previously saved search filter example. When you save report search filters, they’ll appear like this.
Manage Filters – Lists all of your saved filters and enables you to easily manage them.
Manage Subscriptions – Displays and allows you to manage your subscriptions for periodic reporting.
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SLA Reports Overview |