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This page is about Time to SLA for Jira Cloud. Using Jira On-Prem? Click the On-Prem button above.

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  1. SLA Recalculation – Click to access the recalculation page.

  2. JQL – Type JQL for the issues that you want to recalculate SLA data for.

  3. SLA(s) – Select which SLAs to recalculate data for. Leave it empty to recalculate them all.

  4. Exclude Finished SLAs – Tick this box to exclude completed SLAs from the recalculation.

  5. Start – Click to start the recalculation.

  6. Recalculation Requests – You can watch the progress and status of your recalculation from this table.

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🚀 Next Steps

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/wiki/spaces/TTSC/pages/36012069

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