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  1. Log in to the environment where TFS4JIRA is installed.

  2. EDIT web.config file (default location: C:\inetpub\wwwroot\tfs-jira-synchronizer)

  3. Add entry <customErrors mode="Off"/> nested in first <system.web>

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  4. Save web.config. This will recycle the application pool

Solution 2

Info

This solution does not apply to all web application errors. It is recommended to use Solution 1

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  1. Log in to the environment where TFS4JIRA is installed.

  2. With windows explorer, please navigate to the application log file folder. Default location: C:\inetpub\wwwroot\tfs-jira-synchronizer\App_Data\log

  3. In the above folder, please look for a file named: tfssync.log

  4. You can open this file with the Notepad application, for example, and scroll to the last line where the error is recorded.

Solution 3

The same error is also recorded in the Windows Event Logs. To obtain such logs, please follow below.

  1. Open the event viewer window with the command: eventvwr

  2. In the left tree, please expand Windows Logs and choose Application

  3. Search for any Errors or Warnings

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