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Supported custom field types are:

  • Labels

  • Text Field (single line)

  • User Pickers

  • Resolution Field

  • Select List (single choice)

  • Select List (multiple choice)

  • Radio Button

Please keep in mind that we are sometimes unable to retrieve values for Single- and Multi-Select custom field types. The following are some of the possible causes:

  • The field doesn’t have configured options. Make sure you verify the field configuration in the Jira settings.

  • The custom field is not associated with any Create Issue screen in your Jira. We’re actively working on supporting these types of fields from other Jira screens.

2) Transition to