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- Standard Support - Free - app functionality, billing, installation, configuration support
- Advanced Support - Paid - Priority processing, implementation consultations, script consultations
- Support Response Service Level Agreements#Engagement Engagement - Sales Channel - We'll implement your hardest use cases for you!Support Response Service Level Agreements#Atlassian
- Atlassian Community - Free - Best effort to address the question
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- Service Desk: https://anovaapps.atlassian.net/servicedesk/customer/portal/2
- Email: products@anovaappsanovaproducts@appfire.com
Business hours and response time
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