Versions Compared

Old Version 9

changes.mady.by.user Pooja Gopalnaidu

Saved on

compared with

New Version Current

changes.mady.by.user Pooja Gopalnaidu

Saved on

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

Description

Consider a scenario where the user wants to clone an issue and copy the respective comments, links and attachments. This page explains the steps to accomplish the scenario.

Steps

Navigate to the intended issue. For example, consider the following issue with the highlighted issue link, Confluence page attachments, and comment to be cloned:

...

Perform the following:

  1. Select the Clone Plus option from the Actions menu to set various fields for the clone action in the Clone Plus for Jira window.

  2. Select the Clone operation, Project and Issue type as required. Also, select the following clone options to copy the respective issue details:

    • Copy attachments

    • Copy links

    • Copy comments

      Image Removed

  3. Click Clone to configure the other issue fields further as required.

  4. Click Create to create the issue. You see the original issue cloned with the issue link, Confluence page attachments, and comment of the original issue copied as highlighted in:
    Image Removed

...

In the cloned issue observe that the current behavior is:

...

This page provides the details to clone an issue along with the respective comments, links, and attachments.

Steps

  1. Select an issue you want to clone in your Jira instance. For example, consider an issue with the comments,linked issues, and confluence page attachments as shown in the following image.

    Image Added

  2. In the top-right corner, select Actions (blue star) > Clone Plus option or select the (blue star)Clone Plus quick-add button in any issue.

  3. On the Clone Plus for Jira page, do the following:

    1. Select the required values for Clone operation, Project, and Issue type.

    2. In the Clone options section, select the following clone option:

      • Attachments

      • Links

      • Comments

        Image Added

  4. Click Clone.

  5. On the Create issue page, select values for all the issue fields as required.

  6. Click Create.
    A successful issue creation message is displayed and the parent issue is cloned with the comments,linked issues, and confluence page attachments.

    Image Added
Info

  • For the Comments clone option, you can select the Keep original comment author and date check box if you want to retain the name of the original comment author and the date in the cloned issue.

  • In the cloned issue:

    • The Confluence links are copied as web links.

    • The original commentator is replaced with the user performing cloning the clone operationissue.

  • Copy comment rules
    In some case, some view restricted comments are not be In certain cases, the view restricted comments are not copied to prevent the comment from becoming visible elsewhere. Here The rules are the rules:

    • All comments are copied when going to the same project whether they have view restrictions or not.

    • Any view restricted comments retain the same restrictions when copied.

    • All view restricted comments that are restricted by group are copied.

    • All view restricted comments that are restricted by a project role restriction CANNOT be restriction cannotbe copied when the clone is to a different projecta different project.