Tableau Connector Pro for Jira app integrates with Insight in Jira Service Management. This integration further extends the capabilities of Insight asset and configuration management in Jira cloud and DC/Server to visualize the required data for actionable insights in Tableau. With this integration, you can import Insight Attributes and Insight Types field information to Tableau Desktop.
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Pre-requisite to use Insight (Assets):
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Steps to integrate Tableau Connector Pro for Jira and Insight in Jira Service Management
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2. Navigate toTableau Desktop > Web Data Connector.Enter the Tableau Web Data Connector URL to Tableau Desktop as a data source to import the data into Tableau. For more information, refer to Import into Tableau - WDC(Legacy).
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3. Specify the JQL to pull the issues for this data source and click Continue.
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4. A form displays the Jira and JSM fields. The Insight Attributes and Insight Types list the Insight fields.
Import the Insight data
Cloud - Tableau Connector Pro for Jira
Email and API Token
To import the Insight data, you need to set up the Email and API Token once. Enter the Email and API Token to grant access to Insight dataand select the required Insight fields for the data source. Click Continue.
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Insight Attributes
Insight Attributes define an Insight object type. Each object type has its own set of attributes. For more information, refer to Understand how Assets is structured.
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Select the required Insight Attributes to import.
Insight Types
Insight Types defines the objects that the object schema contains. For more information, refer to Understand how Assets is structured.
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Insight (Asset) Object Schemas: The Insight (Asset) Object Schemas drop-down lists all the available Object schemas in the Assets. The default value is All schemas.
You can select one or multiple Insight Object Schemas.
The Insight Object Schemas drop-down value is set to the default value of All schemas if:
None of the Object schemas is selected.
The selection consists of All schemas and any other Object Schemas.
Select the required Insight Typefields to import.
The Object Schemas drop-down lists only the default value of All schemas when creating a new datasource connection. To view all the available schemas in the drop-down, save the new connection and open it again in the Edit mode.
d. To import the Insight data, click Continue. To know about the checks performed before importing Insight data, refer to Form validation.
Data Center - Tableau Connector Pro for Jira
To import the Insight data, select the required Insight fields for the data source and click Continue.
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Insight Attributes
Insight Attributes define an Insight object type. Each object type has its own set of attributes. For more information, refer to Understand how Assets is structured.
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to know more about Asset Query Language syntax and usage. Refer to 
Select the required Insight attributes to import.
Insight Types
Insight type defines the objects that the object schema contains. For more information, refer to Understand how Assets is structured.
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Insight (Asset) Object Schemas: The Insight Object Schemas drop-down lists all the available Object schemas in the Assets. The default value is All schemas. Select the Object Schemas.
Select the required Insight Type fields to import.
Click Continue. To know about the checks performed before importing Insight data, refer to Form validation.
Data imported in Tableau Desktop
The Insight data gets imported and appears in a table format in Tableau.
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On the click of Continue, the form is validated for the EmailandAPI Token,and the AQL syntax in sequence before importing the Insight data.
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The error message is displayed if the Email the Email or API Token values Token values are invalid. To proceed to the next step, provide valid credentials.
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The AQL syntax is validated once the Email the Email and API Token pass Token pass the validation check. The error message is displayed if the AQL syntax is not valid. For more information about error handling, refer to AQL syntax validation.
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