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urlhttps://confluence.spartez-software.com/display/CFSD/Chat+for+Service+Management
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urlhttps://appfire.atlassian.net/wiki/spaces/CHAT/pages/87982382/Phone+Number+ID
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This page is about Chat for JSM Cloud. Using Server or Data Center? Click the Server button abovehere.

The Phone Number ID is needed to indicate which phone number will send messages to WhatsApp from Jira.

On this page:

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Step 1: Find Phone Number ID on Meta for Developers

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  1. In your app, go to WhatsApp > Getting Started.

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  1. Copy Phone Number ID under the test phone number.

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  1. Image Added

Step 2: Add Phone Number ID to Chat

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  1. Open your project, and click Project Settings > Chat

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  1. for JSM > WhatsApp

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  1. Business.

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  1. Copy the Phone Number ID into the required field.

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  1. image-20240216-120602.pngImage Added

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Next

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steps

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App Token