Status
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Viewing reports
- Ensure that you can access survey reports for the project.
- Go to the project that you have enabled the surveys for and click Survey Reports.
- As a result, you will see a list of surveys set up for this project.
This is it! Enjoy your reports statistics and let us know if there is any other report that you might be interested in having.
You can always submit a feature request in our support portal.
Survey Dashboard
Survey Dashboard page brings you the most important metrics all in one page.
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You can filter out a certain time frame for your dashboard, show and hide lines on the Rating Dynamics chart and display normalized average data if necessary.
Custom Table Report
This report enables you to view all survey related data that you are gathering and you will be able to select which columns (data) to display.
The Custom Table Report is useful for analyzing all aggregated survey data in one place, organized in a sortable, searchable table that you can further filter based on various criteria.
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You can export the report to XLSX (more formats as , PDF, CSV etc are coming) . or copy data for further working with it.
Resetting report data
Let's say you have a 5 rate survey in the project and then the requirements change and you want to switch to a 10 rating scale. You configure a new survey, launch it but have very confusing data in your reports. What used to be a great rating of 5 now is mediocre at best, and your survey reports are no longer helpful because you can't rely on mixed data calculations.
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It clears all survey metrics for the sent / received surveys. This is useful when you want to stop tracking rating progress on your older surveys and start anew.
Rating by issue count
Use this report to get a quick view into which ratings your team is getting from the clients the most.
Helpful links
_SP - survey Survey information in the ticket
_SP - setting Setting up permissions permission to view reportsthe report