Status
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Following glossary can be helpful whenever you are using Surveys for Jira:
Basic Survey
Basic Survey — simple default survey utilising cPrime's default template with a 5-star rating system.
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- Name of survey
- Header content
- Footer content
- Trigger point
- Thank you message
Custom Survey
Custom Survey — Survey that replaces the default survey content (boxed in yellow) with a custom external survey that is created in our WYSIWYG editor.
Placeholder fields
Placeholder Fields — Allow users to input placeholders within the body of the survey content, which will auto-populate based on the specific issue that triggered the survey.
For example, if a user inputs the 'reporter' placeholder in the header content, the recipient will see their own name / username).
Weblink
Weblink — Placeholder field available for the custom survey and inserts a URL that will redirect the recipient to the custom created external survey.