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The search results can be used with the connector's create issue and associate issue features.

  1. Click on Salesforce From your Jira instance, click Apps > Connector for Salesforce. When the Connector for Salesforce menu opens on the left side of the page, click Search Salesforce.

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  2. The Search Salesforce window appears. In this example search, the Salesforce Object is "Case", while the Fields to Search are " is Name fields"Fields, and the Search Query is "sync".

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  3. Click Search to continue. If the search is successful, A successful search displays the results will be shown lower down on the page. 

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  4. Click Create issue or Associate issue for the result under the Operations column on the right. For more details about these features, refer to the related pages below.

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Related pages