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When you migrate to Cloud with Jira Cloud Migration Assistant, you also migrate your issue SLAs. This means you don't need to perform recalculation upon migration. However, when you use the Import/Export function, you’ll need to recalculate. If you have a high number of issues, we strongly recommend using JCMA, as it would be too difficult to recalculate all of your issues later on.

Note

When performing the migration, TTS and projects should be transferred at the same time to successfully migrate issue SLAs.

Before you begin:

Please update Jira Cloud Migration Assistant (JCMA) and Time to SLA to the latest versions.

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For the issue SLAs to be migratedTo migrate your SLAs and issue SLA data succesfully, you need to migrate the Time to SLA and the project with projects, custom fields, and user/group at the same timestep.

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In case you need any guidance or help during your migration process, please do not hesitate to contact us – we'll be glad to help!