When migrating data using the Configuration Manager for Jira app from Server/DC to Cloud or Cloud to Cloud, if the migration fails , the logs from the AWS are needed to analyze the error.
To identify the AWS logs, the Deployment deployment ID is needed.
Solution
Find the below screenshot on how to get the deployment ID if the migration fails.
You can find the deployment ID from the URL where the analysis failed or migration failed errors shown as reference please find the below screenshot.here the deployment ID are shown. Here are the relevant screenshots.
The deployment ID during analysis, in this case, is “a25507b5-b7cd-4b40-b23f-a7ff209c8c08“
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For example:
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The DeploymentID the migration failed error, the deployment ID from the URL is “4c88781c-7adf-4964-b3de-2fe4ce3080eb”If asking the customer to share the deployment ID, share the above screenshot for reference.
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