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| title | TTS |
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This page is about Time to SLA for Jira ServerOn-Prem. Using Jira Cloud? Click the Cloud button above. |
Time to SLA allows you to create define and track an unlimited number of SLAs, helping you keep promises and improve customer satisfaction.
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SLA Configurations Overview
On this page, you can add new SLA definitions, view and edit existing SLAs, manage all notifiers, clone, and delete SLAs.
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SLAs – Click to access all of your SLAs.
ID – Displays the ID number of your
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SLA
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Name – Displays the name of your SLA.
Project – Displays the project name of your SLA.
Start – Displays the Start conditions of your SLA.
End – Displays the End conditions of your SLA.
Add New SLA Definition – Click to add a new SLA.
icon – Allows you to see the details of your SLA.- icon – Click to edit your SLA.
- icon – Click to manage the notifications of your SLA.
- icon – Enables you toclone an SLA.
- icon – You can delete an SLA by clicking this. This process is irreversible.
Columns – Add or delete columns (Reset, Goals, Pause on, etc.), and change their order by dragging and dropping them on the table.
Hide disabled SLAs – Check the box to hide disabled SLAs.
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🚀 Next Steps
After learning how to navigate the SLA Configurations page, it's now time to create an SLA. Let’s get started!
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How to Create Define an SLA |
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