With the XML / JSON custom fields you can retrieve end-user data from external systems and display it on a ticket. This article provides a few examples of how you can configure your HTTP feed custom fields for different versions of the plugin.
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Support for parametrized GET/POST requests
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This section is relevant for the app versions starting from 2.0.1. |
To configure the app to support passing fields values as argument for the http HTTP requests, perform the following steps:
- Add a custom field as described here.
- To configure custom field settings, click Edit XML/JSON HTTP Settings.Configure and configure the parameters as described in the table belowthe configuration table. The following picture shows an example of how you can configure the fields to show a list of employees.
- To finish the configuration click Save.
As a result, a select list custom field with a list of employees in JSON format is available in your selected issue screens.
Support for different values for JSON Path and XPath
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This section applies for v2.0.2 and above. |
To test a JSON http HTTP field, use the following resource: https://my-json-server.typicode.com/tperepelkin/requests/json.
JSON Path options:
- $.ElapsedTime - single number value (available starting with 2in v2.0.2 versionand above)
- $.PrimaryQueryResult.QueryId - single string value (available starting with 2in v2.0.2 versionand above)
- $..Cells[2].Value - single string value (available starting with 2in v2.0.2 versionand above)
- $..Cells[*].Key - an array of strings
To test an XML http HTTP field, use the following resource: https://www.w3schools.com/xml/books.xml.
XPath options:
- /bookstore/book[1]/author - single text value of the XML element node (available starting with 2in v2.0.2 versionand above)
- /bookstore/book[1]/author/text() - single text value of the XML text node
- /bookstore/book[*]/author - an array of text values , generated from the XML element nodes (available starting with 2in v2.0.2 versionand above)
- /bookstore/book[*]/author/text() - an array of text values, generated from the XML text nodes
Fields description
For each XML/JSON custom field that you add, there is a set of parameters to configure on the field configuration page.
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Field
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Description
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URL to the required resource.
For the GET requests it can contain GET parameters.
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Username for basic access authentication (optional)
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Proxy port
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Proxy host
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Proxy scheme (http or https)
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See also
HTTP - Adding XML/JSON Request Custom Field
HTTP - Adding XML/JSON Multi Request Custom Field