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💡 INTERNAL ONLY - DOT NOT SHARE WITH CUSTOMERS

Problem

Customer complains a member of the identical specific group isn't receiving notifications from the plugins, unlike the others.

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  1. As all the customer colleagues belong to the same group, CDM settings can be eliminated.

  2. Therefore, please proceed to Confluence and then select Settings.

  3. Click on user Profile > Settings

    image-20240507-022451.png
  4. Select Email > tick on Notify on my actions

    image-20240507-022709.png