We automatically send the feedback to Jira for customers with Jira Cloud (learn why only Cloud).
Manage
Settingssettings
Login Log in to your account.
Navigate to the Settings section under Helpdesk+.
ScrUpdate preferences.
Turn on/or off feedback requests: Use the box:Under General Settings:
Select Send requests for feedback when issues are resolved.
Select a channel in Slack.
Save Settingssettings.