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This page

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explains how to link to a Jira issue when creating a new Jira issue from a Salesforce Object.

By linking a Jira issue in Salesforce, you can

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communicate the linking information from the Salesforce object to a Jira issue, keeping the Jira team within the loop. 

On this page:

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Prerequisites

Linking a Jira Issue

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  1. In a Salesforce object, click Associate/Create.

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  1. csfjira-link-jira-issue-assoc.pngImage Added

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  1. Click Create Jira Issue, and the issue creation window

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  1. appears

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  1. Choose the desired Jira Project and Issue Type. All field and value mappings set by your administrator will be used to create the Jira issue.

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  1. Click

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  1. More Fields to

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  1. Review to show the Linked Issues textboxes.

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  1. In the Linked Issuescolumn, choose the type of association for the linked issues and type into the search bar for the issue that you want to link with. The dropdown

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  1. lists issues based on what you type, click on the relevant issue.

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  1. Once the Linked Issues section has been filled, click

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  1. Create

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  1. .

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  1. Upon successful creation, the

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  1. Issue created successfully

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  1. and the

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  1. Issue linked successfully

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  1. messages

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  1. appear.
    Salesforce view

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    Jira view

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