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After installing the Issue Matrix for Jira Cloud app, you can go to your project’s setting in Jira Cloud and create matrices with configuration options set according to your needs. The configuration allows you to specify each matrix's context, issue types, and data.

The issue matrices are elements with context, type, and data that are visualized in Jira Cloud issues. You may check the Configuration options section in this document for more details on each option offered by Issue Matrix. 

You can create four five different types of Issue Matrices:

You can create as many Issue Matrices as you like in different projects or issue types. To achieve it, navigate to your project’s settings in Jira Cloud and start creating Issue Matrices. Also, you can create one issue matrix and link it with multiple projects.

Issue Matrix lets you have completely different information in the issue views of the different projects. You need to create different Issue Matrix configurations for each project.

Visualization in issues

After creating an Issue Matrix with the configuration of your choice, a new panel will be visualized in the project’s issues with the configured data in it.

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Configuration options

Each Issue Matrix configuration consists of the following sections with options: Context, Type, Data, and Sort By. You also need to name your matrix and optionally give it a description.

Context

The context options allow you to define the projects and the issue types where the particular Issue Matrix will be visible.
You can also customize the issue types where the Issue Matrix panel will be visualizedshown. By default, the panel is visible in all issue types.

Linking Issue Matrices to projects

You can link a single Issue Matrix to multiple projects, and it will appear in all of them. Changes to multi-project matrix configurations affect all linked projects. Learn more about project linking

Selecting issue types for multi-project matrices

For If you have matrices that are linked to multiple projects, you can select choose specific issue types per for each project. This means that way, the matrix panel will only be displayed for in the issue types selected for a given project in the matrix configuration.

For example, let's say that you have a matrix linked to projects A and B. You've selected the issue type story Story from project Project A and task Task from project Project B in the Context > Issue Types sub-section. The matrix panel for project Project A will appear only in stories Stories, while for project Project B the matrix panel will appear only in tasks Tasks.

Type

The options in this section allow you to choose the type of issues that it will contain based on the matrix type.

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Suppose, there is a matrix linked to projects A and B, and in the Type > Issue Types sub-section and you’ve chosen issue type story Bug from project A and Sub-task from project B. The matrix panel for project A will contain only stories Bugs, but the project B’s matrix will show only Sub-tasks.

Filter JQL option allows you to enter a JQL query in the configuration to further filter further the issues displayed in the matrix panel.

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Data

Columns

You have to choose columns, to create an Issue Matrix successfully. You can select most of the custom fields from your Jira Cloud instance and set them as columns in the Issue Matrix panel even if the selected issue types don’t use themCheck the list of custom fields that have specifics in the implementation.

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When choosing a field for a column in the Issue Matrix panel, the column width is initially set to "Auto." "Auto" stands for automatic sizing, and the column width, in this case, is automatically determined by the browser. If you want to set the customized width of a column back to Auto, delete the contents of the Width field.

Results

By default, the Issue Matrix panel shows all available results. However, you can use the Results section to set the maximum number of displayed issues. Which issues are displayed depends on the sorting field you've selected in the Sort By section during matrix configuration, or your decision to sort by any column in the Issue Matrix. If you haven't made a sorting choice, the arrangement of issues in your matrix panel will be handled by Jira's algorithm.

For example, if you've chosen to sort by the Summary field, set a 50-issue limit for your matrix, and there are 70 issues available, the first 50 will be shown based on their alphabetical order in the Summary field. If you haven't chosen a sorting field during matrix configurations, in the issue view, users can directly sort the results by column. If none of that is done, the 50 issues you see will follow Jira's arrangement.

Info

Similar Matrix type specifics
Unlike other matrices, the Similar Matrix type requires the specification of a maximum results limit. You can choose to show up to 20 results.

Categories

Configuring issue categories is an optional step in creating your Issue Matrix. Issue categories help organize and spot certain issues easily. All Issue Matrix types support categories. Learn more about Issue Categories.

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Sort By

Having issues ordered per your team’s needs is essential for productive work in Jira. 

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Note

Sort By and JQL Issue Matrices

The Sort By option is not isn't available in JQL matricesMatrix configurations. However, and the default sort order may be directly specified via ORDER clauses in the JQL entry directly.

For example, you might choose the Summary and Status columns as a default sort order criteria. Then, after saving the Issue Matrix configuration and opening an issue, you’ll be able to see the issues in the Issue Matrix ordered accordingly.

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