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Uninstall via Atlassian Universal Plugin Manager

At first we will uninstall the plugin and finally we'll remove the corresponding tables in the internal database.

Uninstall the plugin

If you are not familiar with Universal Plugin Manager (UPM), please read this document before we begin.

1) Log in as administrator and go to Jira Administration in the right up section of the page

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2) Click on the `Add-ons` menu link ant then the Manage Add-ons section

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3) Search for `Rights DNA` plugin in `User Installed Plugins` section and click on `Uninstall` button

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4) Press `Continue` when the uninstall confirmation dialog box appears

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Optionally, you can provide feedback on the reason why you uninstalled the plugin.

5) A message "successfully uninstalled" should appear

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At first we will uninstall the plugin manually and finally we'll remove the corresponding tables in the internal database.

Uninstall the plugin

Note
You need to have access where the Jira server has been installed.

Goto Installing and uninstalling our apps is a standard procedure, and you can do that via Universal Plugin Manager (UPM)

Uninstalling via Universal Plugin Manager

For more information about uninstalling via UPM, see UPM documentation.

  1. Log into your Jira as Admin.
  2. Go to Jira Administration > Add-ons.

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3. Click Manage Add-ons.

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4. Locate Rights DNA™ in the list of your installed apps or use search. 

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5. Click Uninstall.

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Manual Uninstalling

In addition to using UPM, you can also uninstall the app manually.

Note

To do this, you must have access to the server where Jira has been installed.

  1. Go to the folder where Jira server has been installed.
  2. Access <JIRA_APPLICATION_DATA>/plugins/installed-plugins and manually delete Rights

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  1. DNA™ app.
  2. Restart

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  1. Jira server

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  1. .

See also

Installing Rights DNA™