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Comment: Modified as per style guide and changed to new editor

Problem

Atlassian recently changed something that broke all editing of pages created by with multi-page copying, they and since have since released a fix for that issue.  See CONFCLOUD-70325 goes over those  to look into details.

While this fix will work for all the pages that have been copied since that bug fix was released, the pages copied before that fix was released are still not editable. CONFCLOUD-70492 was  was created to fix these pages.

Solutions

If you can't cannot wait for that release , (understandably), here are a few workarounds have been found to allow you to edit the page. They seem to work somewhat inconsistently and some . Some only work once and then, you have to repeat them again. Alternatively, you can delete the copies and copy them again from the originals.

...

Try any of these:

  • Clear the cache,

    logging

    log in and out, and

    repeating

    repeat the cache clearing.

OR

  • Click

    edit

    Edit > ... >

    view changes > then

    View changes. Then, return to current version

OR

  • In edit mode for

    .

  • Edit your page

    , in

    . In the URL address bar of the browser, edit the URL to replace

    "

    /edit-v2

    "

    with

    "

    /edit/

    "

    Then refresh

    Refresh the editor

    using that

    with the changed URL

    .  Then you can

    and publish the page.

    • Some users have reported that this did not work for them, but it is known to work for some users.

OR

  • Create a new bookmark on any page in your browser.

    • Edit the bookmark

    : change
    • . Change name to

    '
    • Fix page

    ' (
    • or any other suitable name

    )
    • , and change the address to the following:
      javascript:fetch('/wiki/rest/tinymce/1/content/' + /pages(\/\w-)?\/(\d)/g.exec(location.href)2 + '/draft/diff').then(() => console.log('Page fixed')).catch(() => console.log('Error'));

    • Save the bookmark. For convenience, move

    it
    • the bookmark to some easily accessible place (for example: Bookmarks Bar in Chrome).

    • Navigate to the page that you

    can't
    • are unable to edit and invoke the added bookmark. You should now be able to edit the page.

...

  • Navigate to the page that you

    can't

    cannot edit and open Developer Tools (Chrome), Web Inspector (Safari), or the

    alternative

    respective tool in your browser.

    In the Developer Tools
    • Now, open Console.

    • Paste the following code

    to
    • in the console and press Enter:
      fetch('/wiki/rest/tinymce/1/content/' + /pages(\/\w-)?\/(\d)/g.exec(location.href)2 + '/draft/diff').then(() => console.log('Page fixed')).catch(() => console.log('Error'));
      You should see the "Page fixed" message, and after that, you should be able to edit the page.

Our issues track CPTC-82 Contact our Support team if you still face any issues.