Introduction
This page will guide you through the steps for adding a new application link.
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The Application Link authorizes your Jira instance with your Salesforce
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account. Without the
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Application Link, you will not be able to make a
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The default Application Links interface has been replicated as part of the Connector because the default interface is not accessible to all Jira administrators.
Application Links can still be added through the default interface but this guide will focus on the Connector interface.
For details on adding Application Links through the default interface see: Using AppLinks to link to other applications.
Alternatively, you may also go to the Connection Configuration Interface and edit an existing Connection.
Click on Manage Application Links link to display the Application Links interface.
Adding an Application Link
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Jira 9 Instructions on adding an application link
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Jira 8 Instructions on adding an application link
Go to Cog Icon
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> Add-ons.
Go to Applications, located on the left pane.
Under
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Integrations
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, click on Application
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links.
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At the Configure Application Links screen, enter your Salesforce URL in the following format:
Code Block language xml https://<domain>.
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Salesforce
For this example, we will be using the domain "
ap1". Your Salesforce
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instance may use a different domain.
The URL will thus appear like this:https://ap1.
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Salesforce
When you're done, click Create new link.
You will see the Configure Application URL pop-up window.
Click Continue.
The Link applications pop-up window will now display.
Type in your desired name for the Application Test field.
Then, from the Application Type pull-down menu, choose Salesforce
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.
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You do not need to fill in the other fields.
Click Continue.
The Configure Application Links screen will reappear, this time with the application link you just created:
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Choose the application link you just created and click Edit.
A configuration pop-up window will appear.
Click on Outgoing Authentication.
You will see that the Connector status is currently Not Configured.
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Enter your Salesforce
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credentials, then click Update.
Warning title Having security token woes? If your Salesforce
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connection won't authenticate, refer to the KB article:
How
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If the configuration is successful, you should be able to see that the status is now Configured
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Application Links can still be added through the default interface but this documentation will focus on the connector interface.
For details on adding application links through the default interface see: Linking to Another Application
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If your Salesforce.com connection won't authenticate, refer to the KB article: |
An Alternative Method to Adding an Application Link
The method shown above is the default method of adding an application link and uses the default Atlassian interface. There is also an alternative method of adding an application link and can be performed after a connection has already been added, or while it is being added.
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Then enter your Salesforce.com URL as both the RPC URL and Display URL.
The Salesforce.com URL is in this format:
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https://<domain>.salesforce.com |
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When you're done, click Add.
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What's next?
The next step would be:
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