Normally time , the Time to Resolve field shows the total time an issue took to resolve from opened to resolvetaken for the issue from the time of creation till resolution. If any user wants total time to be calculated from different status statuses to closed resolve, then user we should follow the below instructions.:
Instructions
Create a calculate field
As below configuration
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calculated field by navigating to AIO Reports → My Area → My Calculated Fields& click Create New Field button.
Configure the calculated field as an example below. You should add intermediate statuses (From In progress to Resolved) to the list items:
Add the calculated field to your report to get the total time taken by issues to resolve from different statuses:
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