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Overview
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This article explains how to provide administrator access to HelpDesk+ for Slack.
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Configuring administrators:
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On this page:
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Step-by-step guide
Configure administrators
Go to https://account.nextup.ai (or your custom URL if self-hosted).
Go to Security under Workspace.
Enable the Restrict Account Access toggle.
Select the users who can manage channel configurations.
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Don't
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forget to add yourself (if applicable).
Save settings.
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Requesting Administrator Access
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The system tells the user that access is restricted and allows them to request access.
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A user requests access to your administrators group.
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The administrators click the allow button to allow access.
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