This
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page guides you through installing Connector for Salesforce
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and Jira in your Jira instance.
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Installation
There are two versions of the installation depending on the platform you use:
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What's next?
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Switching from a ServiceRocket License to an Atlassian License
- Go to the top right of the page and click on the cog icon > General configuration
- In the sidebar, under Composition Tabs for Confluence Server & Data Center, click License .
- Click Uninstall. The ServiceRocket License should now be uninstalled.
- Now, in the sidebar, under Atlassian Marketplace , click Manage Add-ons . (This only applies if Confluence can connect to the Atlassian Marketplace. If your Confluence instance is not able to connect to the Atlassian Marketplace, see the FAQ section below on how to proceed.)
- Go to Composition Tabs for Confluence Server & Data Center and click either Free Trial or Buy Now .
Switching from an Atlassian License to a ServiceRocket License
- Go to the top right of the page and click on the cog icon > Manage apps.
- Go to Composition Tabs for Confluence Server & Data Center and click on the pencil icon next to License key.
- Remove the license and click Update.
- In the sidebar, under Composition Tabs for Confluence Server & Data Center Configuration , click License.
- Upload your ServiceRocket License.keyfile by clicking Choose File.
- Click Install.
Next steps
Once you’ve installed Connector on Jira, switch to Salesforce and Install the Salesforce Package. Installing the Salesforce Package
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allows the Connector on your Jira instance to interface with Salesforce properly.
If you have already installed the Salesforce Package,
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proceed to Set up a connection to Salesforce.