Uninstall via Atlassian Universal Plugin Manager
At first we will uninstall the plugin and finally we'll remove the corresponding tables in the internal database.
Uninstall the plugin
If you are not familiar with Universal Plugin Manager (UPM), please read this document before we begin.
1) Log in as administrator and go to Jira Administration in the right up section of the page
2) Click on the `Add-ons` menu link ant then the Manage Add-ons section
3) Search for `Rights DNA` plugin in `User Installed Plugins` section and click on `Uninstall` button
4) Press `Continue` when the uninstall confirmation dialog box appears
Optionally, you can provide feedback on the reason why you uninstalled the plugin.
5) A message "successfully uninstalled" should appear
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Now you can delete Rights DNA corresponding plugin tables. |
Remove the tables
You can go to the internal database administration tool.
You can use a visual tool or a command line tool and remove the following tables in your database:
- krightsdnacustomer
- krightsdnapermset
- krightsdnapermsetusers
- krightsdnauserdefinedfamily
Manual Uninstall
At first we will uninstall the plugin manually and finally we'll remove the corresponding tables in the internal database.
Uninstall the plugin
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| You need to have access where the Jira server has been installed. |
Goto Installing and uninstalling our apps is a standard procedure, and you can do that via Universal Plugin Manager (UPM).
Uninstalling via Universal Plugin Manager
For more information about uninstalling via UPM, see UPM documentation.
- Log into your Jira as Admin.
- Go to Jira Administration > Add-ons.
3. Click Manage Add-ons.
4. Locate Rights DNA™ in the list of your installed apps or use search.
5. Click Uninstall.
Manual Uninstalling
In addition to using UPM, you can also uninstall the app manually.
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To do this, you must have access to the server where Jira has been installed. |
- Go to the folder where Jira server has been installed.
- Access <JIRA_APPLICATION_DATA>/plugins/installed-plugins and manually delete Rights
...
Remove the tables
You can go to the internal database administration tool.
You can use a visual tool or a command line tool and remove the following tables in your database:
- krightsdnacustomer
- krightsdnapermset
- krightsdnapermsetusers
- krightsdnauserdefinedfamily
Restart the server
...
- DNA™ app.
- Restart Jira server.