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  Show Display the number of customers and actual cancellations of all vendor's apps in cloud licenses for all vendor’s apps over a period of time |
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This gadget is deprecated and it’ll be remove in 2024 |
Overview
This gadget displays the number of customers and actual cancellations of cloud licenses for all vendor’s apps over a period of time. The data is grouped by week or month, and there are two types: annual subscriptions and monthly subscriptions (depends on the license).
This metric is a measure of retention, one of the keys when analyzing your sales funnel. Understanding the cancellation characteristics is critical to optimize your business, so keep it in a visible spot in your dashboard.
Cancellation rate = (# of cancelled licenses) / (# of customers) in the specified date range.
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Configuration
Name your gadget meaningfully, so everyone knows at a glance what it is about and when to use it. Fill out the rest of the fields as applicable, namely:
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We are working on our growing catalog of Dashboard Gadgets: KPIs and Metrics and Dashboard Integrations: DatasourcesSupported Products, but contact us you want us to expedite a specific one, visit our Help Center.
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This gadget appears in the following dashboard: Atlassian Marketplace Partner template (see Atlassian Marketplace Partner).
See also
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